Chargehand Development
ECITB Chargehand Development Course
The Chargehand Development Course is for new and experienced chargehands with little or no previous training. This is a highly interactive 2 day course which covers the basic requirements of ‘Taking CHARGE’. As well as an awareness of basic knowledge and skills the course is designed to help individuals understand the changed relationship with their team and become more confident in their approach. 
Course Content
 
'Communicate Effectively'
The basics of communication, leadership qualities, communicating your message, and feedback
 
'Hold Yourself And Your Team Accountable'
Roles and Responsibilities, Leadership.
 
'Assert Yourself'
Assertiveness skills, managing difficult situations and challenging behaviour/
 
'Review People, Performance And Progress'
Methods of monitoring performance, recognising and managing poor performance, developing and guiding your team /feedback.
 
'Govern People And Events'
Preventing accidents, H&S legislation and information, employment law, managing difficult situations, and challenging behaviour.
 
'Engage With Team And Partners'
Working in partnership, preventing accidents, managing upwards, developing and guiding your team, building team spirit.

 
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