Effective communication is an essential skill. This course will enable you to be more an effective communicator, by learning to plan, structure your message and deal with a variety of colleagues. You can significantly improve your presentation skills and enhance your credibility through planning, preparation and practice.

Course Content

• Understanding how relationships affect the way in which they communicate and vice versa
• Tools to deliver messages to maximise the chances of being heard
• Increased self-awareness of what works and doesn’t work when communicating with others
• Preparing a talk with a clear objective
• Use of positive body language
• How to control your nerves
  

Course Activities

The course will include working through various practical scenarios to give you the opportunity to practise your new communication and presentation skills.