The purpose of this course is to provide an overview of the roles and responsibilities of a coach and to enhance the key skills required to fulfil that role. 

Course Content

• Explain the coaching process and what it means for the parties involved
• Understand the difference between coaching and mentoring
• Plan a coaching programme within a structured framework
• Prepare for the first meeting
• Manage behaviours in order to establish rapport with the coach or mentor partner
• Demonstrate effective listening skills
• Question effectively, demonstrating an understanding of the various roles that questions play in this relationship
• Set achievable objectives
• Use coaching models to sustain and chart progress

Course Activities

Individual and group activities are used to help learners develop their skills enabling them to prepare and implement an effective coaching programme.